Yes, organisational culture is important – but getting it right is not easy. Recent stories of ‘culture problems’ are aplenty, including in Cricket Australia where, following Cameron [...]

Last week I was talking with ‘Kimmy’ (not her real name). She was telling me about her intense frustration with work. When I say ‘intense frustrations’ I mean the ‘hair pulling’ type – and it [...]

Last week, my Humans Being At Work co-director, Jen West, and I flew back to Brisbane after presenting at the Oceania International Association of Facilitator’s conference in Melbourne. It was a [...]

There’s a lot of hoopla about creating a ‘good’ organisational culture.  I recently read an interesting paper by Professor R Westrum (Eastern Michigan University) which presents a typology model [...]

This is my story about following my heart and the magic that happened in the workplace when I started working from the heart. In 2009, after much soul searching and in a desperate attempt to find [...]

My co-founder Jen West and I recently delivered two training workshops to operational-level staff (12 participants in each workshop) from two separate areas within the same organisation. These [...]

I recently accompanied a client on a site visit to Flight Centre’s new Brisbane headquarters. What an impressive office! The building is ultra-modern with lots of open space, travel-themed [...]

The term ‘human factors’ has been in the aviation lexicon since the 1970s to describe the ‘non-technical’ skills required to operate an aircraft safely in a team-based environment. These [...]

Just over 12 months ago, we (Jennifer West and Graham Miller, founders of Humans Being At Work) worked with a large public sector organisation which, for some time, had been operating under a [...]

Last night I typed ‘leadership’ into Google and guess how many items were displayed? 640,000,000! Yes that’s right 640,000,000! It seems leadership is a much analysed topic. It is also quite [...]