We facilitate groups to help them optimise their time and maximise their impact. We manage the group process so that those in the group can fully engage in the content discussion. To facilitate means ‘to make easier’, and we facilitate groups in many settings: strategic visioning sessions, team building workshops, discussion exercises testing business continuity plans, risk assessment workshops, business or project planning sessions, process improvement projects, stakeholder engagement activities, and much more.

Our focus is on helping groups harness the collective wisdom in the room (or virtual room). We design interactive and creative approaches to help groups engage effectively. We ask searching questions; ensure all views are heard; confirm and clarify meaning; and help confirm key issues and shared agreements. We also document session outcomes in comprehensive reports.

Good facilitation is more art than science. It is often subtle, and it engages people at a human level. It often results in new thinking, changed mindsets and profound learning. However, group facilitation is a means to an end – it is not an end in itself. We see facilitation as a means to achieving outcomes, and we explore this with clients to ensure mutual clarity on the ‘bigger picture’ and on what a facilitated session is hoping to achieve.

Graham Miller is an experienced, internationally trained group facilitator and is a Certified Professional Facilitator (CPF) under the International Association of Facilitators (IAF). He works with clients to clarify desired outcomes, and designs an approach which will deliver these. He has facilitated planning workshops for groups with over a hundred participants, and team building workshops for small intimate groups of senior executives. He has facilitated workshops for stakeholders with passionate and divergent opinions, to achieve agreement and shared understanding. He has designed and delivered over 50 scenario-based discussion exercises to test organisational plans and identify potential issues. His relaxed and authentic style encourages input and engagement; his curious questions elicit responses that might otherwise be unexpressed.